Privacy policy

Privacy Policy

Last updated: November 10, 2026

This Privacy Policy explains how Hakam Holdings LLC, doing business as Creatique ("Creatique", "we", "us"), collects, uses and shares personal information when you visit or buy from creatique.store (the "Site"). We sell to customers in the United States.

Information We Collect

  • Information you give us: your name, email address, phone number, shipping and billing address, and the contents of messages you send us. Payment card details are entered on Shopify's secure checkout and processed by Shopify Payments or the payment provider you choose (for example PayPal); we do not see or store your full card number.
  • Order information: the products you buy, order amounts and delivery status.
  • Device and usage information: collected automatically through cookies, pixels and similar technologies: IP address, browser and device type, pages viewed, referring website or ad, and how you interact with the Site.

How We Use Your Information

  • To process, ship and track your orders, handle returns and refunds, and provide customer support.
  • To send order and shipping emails, and, only if you subscribe, occasional marketing emails (you can unsubscribe at any time using the link in every email).
  • To measure and improve our Site and our advertising, and to show you relevant ads.
  • To detect and prevent fraud, and to comply with legal obligations.

Cookies, Pixels and Advertising

We use cookies and similar technologies to keep your cart working, remember your preferences and understand how the Site is used. We use advertising and analytics tools including the Meta Pixel and Conversions API (Facebook and Instagram), Google tools and Shopify analytics. We also use Microsoft Advertising (Bing UET) and the TikTok Pixel for advertising measurement, Klaviyo for email marketing, Judge.me for product reviews, and ParcelPanel for order tracking. These tools may collect information about your activity on our Site and other sites to measure ads and show you relevant advertising. You can manage cookies in your browser settings, opt out of interest-based ads at optout.aboutads.info, and adjust your ad preferences in your Facebook, Instagram, Google, Microsoft and TikTok account settings. Where supported, we honor the Global Privacy Control (GPC) browser signal as an opt-out of "sales" and "sharing" for targeted advertising.

How We Share Information

We do not sell your personal information for money. We share it only with service providers who help us run our business, including:

  • Shopify, which hosts our store and checkout (Shopify's privacy policy);
  • payment processors (Shopify Payments, PayPal and others you choose at checkout);
  • our fulfillment and shipping partners, who receive your name, shipping address and phone number to deliver your order;
  • email, customer support and analytics providers; and
  • advertising partners such as Meta, Google, Microsoft and TikTok, as described above. Under some US state laws, using advertising cookies this way may be considered "sharing" or a "sale" of personal information.

We may also disclose information if required by law, to protect our rights, or in connection with a sale or reorganization of our business.

Your Privacy Rights

Depending on the state where you live (for example California, Colorado, Connecticut, Virginia or Texas), you may have the right to: know and access the personal information we hold about you; correct it; delete it; receive a copy; and opt out of targeted advertising, "sales" or "sharing" of your personal information. To use any of these rights, email support@creatique.store with the subject "Privacy request". We will verify your request and reply within the time required by law, and we will not discriminate against you for exercising your rights. You may appeal a decision by replying to our response.

Data Retention

We keep order information for as long as needed to fulfill orders, handle returns, and meet tax and accounting requirements, then delete or anonymize it.

Security

We use Shopify's secure, PCI-compliant platform and limit access to personal information to people who need it. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.

Children

The Site is not intended for children under 13, and we do not knowingly collect personal information from them.

Changes

We may update this policy from time to time. The "Last updated" date above shows when it was last changed.

Contact Us

Hakam Holdings LLC (Creatique)
5830 East 2nd Street #3528, Casper, WY 82609, United States
Email: support@creatique.store
Phone: +1 307-215-7445